Privacy Policy

Welcome to Bergix (“we,” “our,” “us”). Your privacy is critically important to us. At Bergix, we are committed to protecting the personal information we collect and use. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://bergix.com (the “Website”), including any other media form, mobile site, or connected services.

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with its terms, please do not access the Website.

1. Information We Collect

We collect information to provide better services and improve your experience on our Website:

a. Personal Information

We may collect personal data that you voluntarily provide, including:

• Name
• Email address
• Contact number
• Billing and shipping address
• Other information you submit through forms or account registration

b. Automatically Collected Information

We automatically collect data when you interact with our Website, such as:

• IP address
• Browser type and version
• Device model
• Operating system
• Pages visited and time spent
• Clickstream data and navigation paths
• Cookies and tracking technologies

2. How We Use Your Information

We use collected data for purposes including but not limited to:

• Providing, operating, and maintaining the Website
• Improving user experience and Website performance
• Personalising content and offers
• Processing transactions and orders
• Responding to inquiries and support requests
• Sending newsletters, updates, and promotional emails (where consented)
• Protecting against fraud and unauthorised activity

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance functionality and performance. Cookies help us:

• Recognise your device during visits
• Save preferences
• Analyze usage patterns

You may manage cookie preferences through your browser settings; however, disabling cookies may affect Website functionality.

4. Third-Party Services and Sharing

We may share your information with trusted third parties for:

• Payment processing
• Marketing and analytics
• Website hosting and infrastructure
• Compliance with legal requirements

We do not sell, rent, or lease your personal information to external parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no online transmission is fully secure; therefore, we cannot guarantee absolute protection.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

• Accessing the information we hold about you
• Correcting or updating data
• Requesting data deletion
• Opting out of marketing communications

To exercise these rights, contact us using the details below.

7. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of such websites.

8. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child in error, please contact us immediately.

9. International Visitors

If you visit our Website from outside the USA, your data may be transferred to, processed, and stored in countries other than your own. By using this Website, you consent to international data transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices. The revised version will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Email: [email protected]